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Test Case Description Expected Result
TEST001 Send Email to an email address  which does not exist in CiviCRM New contact should be created in CiviCRM with this ‘To’ email address and

an activity should be recorded against this new contact with email content as activity details

TEST002 Send Email to an email address which exists (no duplicates) in CiviCRM Activity should be recorded against existing CiviCRM contact with email content as activity details.
TEST003 Send Email to an email address which exists and has duplicates. User should be prompted with all duplicate CiviCRM contacts and should be able to choose one to link to. Activity should be created against this chosen duplicate contact.

 

If the  ‘Remember Duplicate Contacts’ is enabled then the selection will be saved.

TEST004 Send Email to same contact as TEST003 User should not be prompted with all duplicate CiviCRM contacts. Activity should be created against a contact for which previously email was sent
TEST005 ‘Record In CiviCRM’ (Action – right click on the inbox item in Outlook)

“From email address” – doesn’t exist in CiviCRM

New contact should be created in CiviCRM with ‘From’ email address and

an activity should be recorded against this new contact with email content as activity details

TEST006 ‘Record In CiviCRM’ (Action – right click on the inbox item in Outlook)

“From email address” – exists in CiviCRM(no duplicates)

Activity should be recorded against the existing CiviCRM contact with email content as activity details
TEST007 ‘Record In CiviCRM’ (Action – right click on the inbox item in Outlook)

“From email address” – exists in CiviCRM and has duplicates

User should be prompted with all the duplicate CiviCRM contacts and should be able to choose one from the list. Activity should be created against this chosen duplicate contact.

 

If the  ‘Remember Duplicate Contacts’ setting is enabled then the selection will be saved.

TEST008 ‘Record In CiviCRM’ (Action – right click on the inbox item in Outlook ) same as TEST007 User should not be prompted with all duplicate CiviCRM contacts. Activity should be created against a contact for which previously this action was performed